Where we ship
We ship to Italy and to these European Union countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Costs
- Italy: €4.99, or free on orders over €75.
- European Union: €9.99.
The exact cost is always shown at checkout before you pay.
Delivery times
Orders are packed and dispatched within 1 working day. Estimated total delivery is 3–5 working days for Italy and within 7 working days for the other EU countries listed above. These delivery estimates include packing and dispatch time.
As soon as your parcel leaves us you receive an email with the tracking number. Delivery times are estimates and can be longer around holidays or in remote areas.
Customs and duties
All our destinations are inside the EU, so there are no customs fees or import duties.
Problems with a delivery
If your parcel is late, lost or arrives damaged, email us at info@oudora.it with your order number and we will sort it out with the courier.